Welcome to Our Weekly Edition!

Dear Readers,

In the past 18 months, We've witnessed our industy’s transformation from handwritten proposals to AI-driven solutions. Task that once took months and massive budget can now be completed in minutes with just a few well-written instructions. As we prepare for the Atlanta Apartment Association dinner meeting, we're excited to share insights that will help you stay ahead of the curve.

Beyond Business: The Heart of Atlanta's Multifamily Community

As we prepare for the first Atlanta Apartment Association meeting of 2025, I find myself reflecting on what this community truly means. It's about so much more than just business connections or industry knowledge – it's about genuine relationships that shape careers and change lives.

A Community That Opens Doors

When I first walked into an AAA meeting years ago, I was fresh from serving in Iraq with no multifamily experience and limited business knowledge. What I found wasn't the usual professional gatekeeping or hierarchical structure – instead, I discovered a welcoming community of people passionate about their industry and genuinely willing to share their knowledge and connections.

Growing Together

Over the years, I've witnessed countless success stories that started with a simple hello at an AAA event:

• Assistant property managers who rose to become Senior VPs

• Maintenance technicians who grew into regional maintenance managers

• One-person operations that evolved into multi-million dollar organizations

The numbers tell part of the story – 68% of our VendorCall clients and 79% of 360clean's partnerships came through AAA connections. But the real value goes far deeper than business metrics.

Beyond Professional Connections

These aren't just business relationships – they're true friendships. I've been honored to attend the weddings, baby showers, and yes, even funerals of people I first met through this community. These connections have enriched my life far beyond any business transaction or service agreement.

Looking Forward

As we gather for this year's first meeting, I'm filled with gratitude for this incredible community and excitement about the new relationships waiting to be formed. The multifamily industry is unique in its ability to bring people together, foster growth, and create lasting bonds.

Looking forward to sharing insights,

John Thomas

Editor of Property Pulse

Remember the days of paper maintenance requests and endless phone tag between properties and vendors? If you've been in the industry for a while, you probably have your own war stories about "the old ways." But here's the exciting part – the industry is finally catching up with the technology we use in our everyday lives.

The Real Impact: What's Actually Working

🚀 Automation That Makes Sense

Gone are the days of manually tracking everything. Modern platforms like Buildium and AppFolio handle routine tasks automatically. For vendors, this means faster work orders and payments. For properties, it means fewer missed follow-ups and happier residents.

📱 Digital-First Service

Think about how you order food or schedule a ride – everything happens in an app, right? That's exactly what modern service delivery looks like:

• Digital work orders and real-time updates

• Photo and video documentation

• Electronic invoicing and faster payments

• Smart scheduling and route optimization

🤖 AI That Actually Helps

We're not talking about robots taking over. We're talking about practical tools that make everyone's job easier:

• Chatbots handling basic scheduling and inquiries 24/7

• Gemini or ChatGPT helping draft proposals and communications

• Smart systems predicting maintenance needs before they become emergencies

👥 Building Better Partnerships

One of the biggest challenges has always been connecting properties with dependable vendors, and vendors with reliable clients. That's where platforms like VendorCall are changing the game:

For Property Managers:

• Instant access to vetted, reliable vendors

• Real-time scheduling and coordination

• Performance tracking and quality assurance

For Service Providers:

• Direct access to qualified property management clients

• Streamlined scheduling and work order management

• Faster payment processing

• Built-in marketing through reviews and ratings

Why This Matters For Your Bottom Line

📈 The Numbers That Matter

For Properties:

• 30% reduction in maintenance response times

• 15-25% reduction in energy costs

• 40% improvement in resident satisfaction

For Vendors:

• 45% reduction in payment waiting times

• 35% increase in work order efficiency

• 50% decrease in scheduling conflicts

💡 Quick Wins You Can Implement Now

For Property Managers:

1. Start using digital work orders

2. Implement a vendor rating system

3. Automate routine communications

For Service Providers:

1. Digitize your proposal process

2. Use route optimization for better scheduling

3. Set up electronic invoicing

Success Stories

Ready to Jump In?

Whether you're a property manager or service provider, the PropTech wave isn't just about staying current – it's about making your business run better and your life easier.

Take Action Today:

1. Check out VendorCall for streamlined property-vendor connections

2. Start using digital tools for proposals and invoicing

3. Try one AI tool to automate a repetitive task

Want to learn more? Join us at next month's webinar where we'll dive deeper into practical PropTech solutions for both properties and service providers. [Register Here]

About the Author: This article is brought to you by the team at VendorCall, where we're passionate about connecting great properties with great service providers. Learn more about us

Vendor Spotlight: 360clean Atlanta

In this month’s Property Pulse Newsletter, we’re excited to spotlight 360clean Atlanta, a top-tier cleaning vendor that’s redefining health-focused cleaning for multifamily properties and retail spaces in Atlanta. With a mission to create spotless, healthier environments, 360clean helps property managers enhance the appeal, functionality, and satisfaction of their properties.

Contact Person: Sapressia Simon

What Makes 360clean Atlanta Stand Out?

360clean’s approach is more than just cleaning—it’s about improving the health and experience of every property they service. Here’s why they’re trusted by property managers across Atlanta:

1. Health-Focused Cleaning Solutions
   Using their proprietary JaniMed Cleaning System®, 360clean prevents cross-contamination and uses hospital-grade disinfectants to create healthier spaces.

2. Customized Services for Multifamily and Retail Spaces
   From move-in/move-out cleans to daily porter services, they design tailored cleaning plans that meet the unique needs of each property.

3. Rapid Response Services
   Emergencies happen, and 360clean is always ready. Their on-demand cleaning team ensures properties stay clean and operational.

4. Certified and Reliable Professionals
   Fully trained, vetted, and committed to excellence, their team consistently delivers high-quality results.

5. A Proven Track Record
   With years of experience and a loyal client base, 360clean is trusted for their reliability and exceptional outcomes.

Why 360clean and VendorCall Are a Perfect Match

360clean is a proud partner in the VendorCall Resource Team, a platform designed to connect property managers with the industry’s most reliable vendors. By leveraging VendorCall, property managers gain access to trusted professionals like 360clean who consistently deliver tailored, high-quality solutions.

If you’re ready to streamline property management with dependable vendors, VendorCall is your answer.

A VendorCall Success Story

When a long-neglected multifamily property in North Georgia needed a transformation, 360clean was called in through VendorCall.

The property faced severe challenges: common areas were filthy, trash chutes were backed up eight stories, and resident dissatisfaction was at an all-time high. The 360clean team arrived with a plan—and the resources of VendorCall—to tackle the situation.

In just two weeks, the property was transformed into an A-class community with spotless common areas, functional systems, and satisfied residents. This success earned 360clean management of four additional properties from the same ownership group, showcasing how VendorCall enables seamless connections between property managers and trusted vendors.

A Note from 360clean

“Our goal is to make life easier for property managers by delivering spotless, healthier spaces they can count on.”

Get Started Today!
📞 Call 360clean Atlanta: 404-786-4429
📲 Text “I Need Help!” to 770-954-5992

Or explore VendorCall to find trusted vendors who deliver results!
Click Here to Learn More About VendorCall

Streamline your property management experience today with 360clean Atlanta and VendorCall!

Explore Vendors on VendorCall

Heading to the Atlanta Apartment Association dinner meeting next week? Here's how AI can help you make the most of it – before, during, and after the event.

Before You Go

Let AI handle your prep work:

- Research attendees and companies that you would like to meet

- Generate industry-specific conversation starters

- Organize your contact list for easy reference.

At the Event

Focus on real connections while AI handles the details:

- Scan business cards directly to your contacts. I use the hello app

- Take quick voice notes that transform into text

- Set smart follow-up reminders as you meet people

After the Magic Happens

Turn those conversations into relationships:

- Draft personalized follow-ups that reference specific talks

- Schedule check-ins at the perfect intervals

- Keep track of key details about your new connections

Quick Win for Today

Try this: Use ChatGPT or Google Gemini to draft your follow-up emails. Just input the key points from your conversation, and let AI help you craft the perfect message.

Why It Matters in Multifamily

Whether you're a property manager or vendor, better connections mean better business. AI helps you stay organized and consistent with your network, leading to:

- More reliable vendor relationships

- Stronger industry partnerships

- Better response rates to your outreach

- More meaningful professional connections

See you at the AAA dinner meeting!

Pro Tip: Save this article for quick reference after the event – you'll want these follow-up strategies handy!

Ever found yourself drowning in emails at 5 PM on a Friday? You're not alone. While everyone's talking about AI revolutionizing industries, here's how property professionals are using it to save hours every week.

Your AI Toolbox: Quick Wins for Busy Professionals

📧 Smarter Email Management

• Gemini or ChatGPT for drafting resident communications

• Superhuman for inbox organization

• Magical for quick email templates and responses

🎯 Meeting Efficiency

• Read.ai for AI meeting summaries and action items

• Otter.ai for real-time transcription

• Loom for quick video updates instead of meetings

📄 Document Management

• Adobe Acrobat Pro with AI features for contract review

• DocuSign with AI analysis for lease agreements

• Microsoft Copilot for document summarization

Success Story 🌟

"I used to spend 2 hours writing weekly reports. Now with AI, I get a first draft in 5 minutes, make a few tweaks, and I'm done in 15 minutes."

• Sarah Lightner, Property Manager

Why This Matters for Properties

• Connect with reliable vendors instantly through VendorCall

• Respond to maintenance requests faster

• Create personalized resident communications at scale

• Keep teams and vendors aligned with automated updates

• Spot trends in property performance automatically

Pro Tip 💡

Start with one tool that addresses your biggest time-drain. Most offer free trials – perfect for testing what works for you.

🤝 Vendor Management & Service Coordination

• VendorCall - Find and coordinate with reliable, vetted vendors on-demand

• Calendar.ai for smart scheduling with vendors

• DocuSign for service agreements

Ready to Try These Solutions? Start Here:

1. For Property Managers: Try VendorCall to find reliable vendors and ChatGPT for drafting communications

2. For Vendors: Get found by property managers on VendorCall and use Loom for proposal walk-throughs

3. For Everyone: Test Otter.ai in your next meeting for automatic notes

Want to see these tools in action? Join our live demo next Thursday where we'll show you exactly how to use these AI tools in your daily workflow. [Register here]

Note: Some tools mentioned may require paid subscriptions for full features. Always check pricing and features before committing to any service.

We’d love to hear from you! Share your feedback, ask us questions, or suggest topics you’d like to see in future issues.
Don’t forget to forward this newsletter to a colleague who may benefit from our insights!

Thank you for joining us this week. We hope the insights shared will help you manage your properties more effectively and connect with the right vendors. Stay tuned for our next issue, where we’ll explore the latest property management tech tools.

Best,
John , Editor, Property Pulse